Oxford Networks Maine-based employees pride themselves on being responsive, caring and willing to go the extra mile. In fact, our customers have consistently said they would recommend us to others based on their experiences. Below are comments from our Customer Satisfaction Surveys conducted every month with current customers.
Business Customer, Waterville
“You set-up our service very fast and at a reasonable price. We got rid of all of the other providers including our back-up provider because you are so reliable. We have not had any downtime whatsoever. When we did have a problem, you got right on it and the problem ended up being on our end. We like when we call you, we have a tech on the phone in 20 to 30 seconds. We don’t like waiting 10minutes to get through to a person. Keep doing what you are doing!”
Business Customer, Portland
“When we hear your name, we think local, very reputable and one of the Best Places to Work in Maine. Your employees are happy about what they are doing. Your customer service makes you sustainably unique from others."
Residential Customer, W. Paris
“Very happy with service. Haven’t had to call in for issues – I love that there is a local office instead of having to be on a phone with an automatic system.”