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eCommerce FAQ's
What do I need to create an online store?
Where do I purchase a Domain?
Why do I need a Merchant Account Number?
Where do I get a Merchant Account?
How can I process credit cards on my site?
What Does a SSL Certificate Do?
Do I need a Secure Certificate?
Why would I purchase a certificate if I can share one for free?
How much does the Secure Certificate Cost?
How long does it take to receive the certificate back from Thawte?
How do I purchase a certificate?

 

 

What do I need to create an online store?
• Domain, ex: www.company.com
• Developed Web site content
• Hosting Company such as Oxford Networks
• Merchant Account Number
• Real Time Credit Card Gateway Vendor (if desired)
• SSL Certificate (may be needed or desired)
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Where do I purchase a Domain?

Oxford Networks has a convenient link to Verisign right on our Hosting Product page. You will need to choose a domain and fill out a form to register the domain through Verisign.

Cost is $35.00 for one year. You will need to pay this amount at time of registration.
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Why do I need a Merchant Account Number?

To accept credit card payments (online, offline, anywhere) you need a credit card Merchant Account.

If you already are accepting credit cards at your business, there is no need to register for a new number.
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Where do I get a Merchant Account?

You may go through your assisting bank or a Real Time Gateway Vendor such as Itransact.
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How can I process credit cards on my site?

You may choose from 2 options.

1. Manual processing
Once your customer submits and order from your web site, you will receive and email with a partial credit card number. Once you receive the order and credit card number, you simply log into the secure page and retrieve the other half of the credit card. You would then manually process the card in your office either through a terminal or a software program.

2. Real Time Processing
If you would like to have your credit cards processed automatically through a Gateway Vendor, we recommend Itransact. This will allow your orders to processed immediately providing you with real-time online authorization from Itransact server and Order confirmation is immediately sent to you and to customer. Customer's credit card or checking account is debited and your bank account is credited. Check out this link for Pricing through Itransact
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What does a SSL Certificate do?

When you connect to a secure web server such as https://www.thawte.com , you ask that server to authenticate itself. This authentication is a complex process involving public keys, private keys and a digital certificate. This digital certificate tells you that an independent third party has verified that the server belongs to the company it claims to belong to. A valid certificate means that you can have confidence that you are sending sensitive personal information to the right place.
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Do I need a Secure Certificate?

No, if you are choosing one of our ON-Web 100 or On-Web 250 packages from Oxford Networks. We provide a shared certificate used by all hosting customers on our server. If you would like to use your own certificate with these packages you would need to purchase the certificate.

Yes, if you are choosing our more advanced ON-Commerce Product, you would need to purchase your own certificate.
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Why would I purchase a certificate if I can share one for free?

The shared certificate we offer with On-Web100 and On-Web 250 is owned by Oxford Networks. We allow our customers to use it. When a customers wants to view the certificate, the information shown will be Oxford Networks information not your company information.

Owning your own certificate will allow customers to view your certificate with your company information, giving that additional assurance to your customer that you are a reputable company. The advantage of having your own certificate may put customers at ease when making a purchase or providing personal information through the internet.
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How much does the Secure Certificate Cost?

We recommend using Thawte.com to purchase your Certificate through.
The cost:

SSL Certificate 1 Year 2 Year
First Certificate: $125.00 $225.00
Renewal: $100.00 $200.00
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How long does it take to receive the certificate back from Thawte?

Once Thawte.com receives the information from you, it generally takes about 3 business days.
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How do I purchase a certificate?

Before following the directions below, Oxford Networks will need to provide you with Certificate Signing Request (CSR). You will need to request this from Oxford, in order to go any further through the purchasing process. You may email noc@megalink.net
Once you have the (CSR) form Oxford Networks, you may click on this Link to take you to the Thawte.com web site to purchase the certificate.

Choose SSL Server Certificate [40-, 56- or 128-bit] and choose between the 1 or 2 year option.

http://www.thawte.com/html/RETAIL/ssl/index.html 

• Under Service Software choose Apache- MODSSL
• Choose the payment method.
• Under Hosting Partner Code, There is none
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